Beyond the products or services, beyond the revenues, and beyond the brand, it is the employees who build the organization, and it is the employees who have the biggest say in shaping it the way it is.
Therefore, it is important that the employees are motivated to offer their best, and take a real part in improving the organization. The energy and enthusiasm with which employees work shows in the results, and the higher these levels are, the better for the organization.
In this post, we will see some tips on improving the levels of employee motivation at the workplace.
1) Challenging Work
No one likes slacking or slackers. However, if you do not give challenging work to your employees, this is the risk you run. When there is no challenging work, and when employees can complete all their tasks without much effort, then they will not be motivated to do their best.
They know that they can complete the tasks easily without expending much energy, and they will do just that. If there is already a set process, this decreases the motivation of employees to do better, and they will just go through the motions without really applying themselves.
Therefore, it is essential that you offer challenging work to employees which motivates them to strive harder and better. It also brings the best out of them, and contributes towards the success of the organization.
2) Culture Matters
Another important factor that has a huge effect on the employee motivation at the workplace is culture. Workplace culture is that intrinsic thing that, even though not defined in absolute terms, will always have an effect on all the stakeholders.
If the culture is dull and restrained, it shows in the way employees behave at the workplace. It also does not help the motivation factor, and make employees just go with the flow.
On the other hand, a vibrant workplace is very effective in improving employee motivation, and includes them in everything.
3) Knowing the Difference They Make
In the course of work, there are many monotonous and repetitive tasks that employees might have to perform. For example, in your customers service business unit, there might be some resources dedicated just to frame a query or a complaint from a client into a format understood by the customer service experts.
These resources will have to look at the complaints day in and day out, and might lose interest as their work is quite repetitive. Now, this is work that cannot be done, but at the same time, you see that the resources are not at all motivated.
So, what do you do? You explain to these resources how important their work is, and how it is making a very real difference to the fortunes of the organization.
If the complaints are not dealt with in time, then there is every chance that it reflects badly on the entire organization, and might even adversely impact leads and prospects.
Therefore, it is important that every employee, from the CEO to the attendant, understand how their work is making a difference to the organization. It is not just the blockbuster product or service that builds the organization; even the smallest of things can have an effect. This has to be conveyed to the employees.
Perhaps nothing demotivates employee’s more than preferential treatment (of course for those who don’t receive it). When organizations are opaque in their functioning, and when their own employees are unsure about it treats them, there will be severe lack of motivation at the workplace.
The employees will know that however much they perform; their performance will be the factor that decides their fate at the workplace. Therefore, it is very important that organizations are very transparent in their functioning.
When someone is promoted, or if someone receives a perk, there had better be proper justification for it, justification that feels right for all the stakeholders.
5) Rewards and Recognition
Of course, this is the most obvious motivating factors. Employees’ efforts need to be recognized and rewarded, publicly, if they are to be motivated to perform better in the future. Organizations need to have a formal R&R plan in place, and periodically conduct events and sessions where they show that they care for employee efforts.
Perks are a great way to show employees that you care, which in turn would turn into increased engagement and motivation from their side. There really is no limiting the number or kind of perks you can offer.
Organizations around the world have employed perks like crèche services, pet-friendly workplaces, and even saloons to show their employees that they care.
Even if you don’t have costly items you can offer as perks, simple things like letting employees work from home when they absolutely need to, or maintaining one day for an event, will keep employees satisfied, and act as motivating factors.
Work need not always be serious, right? Yes, the work should be dealt with in all seriousness, and yes, we have to deliver everything on time in an effective manner, but if there is scope for it, why not have fun while we work? A fun, vibrant workplace goes a long way in motivating employees to do their best.
James Maron is an author at SutiSoft, Inc. He shares his views on SaaS and Cloud-based business management solutions.